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Jiinubi Live Help | AI Support Assistant + AI Website Builder

Jiinubi Live Help

Two powerful AI assistants, one mission — to help you succeed

Jiinubi ChartPal

Your 24/7 AI Support Assistant
Account management & security
Billing, invoices & payments
Domains & active services
Support tickets & escalations
Credit & transaction history
Password reset & 2FA status
Knowledgebase search
Escalate to human agent
Where to find ChartPal
Floating chat bubble
Every Jiinubi page
Except Website Builder

AI Website Builder

Your Website Building Coach
Payment gateway integration (Mpesa, Stripe, PayPal, PayU, LiqPay + 40+ others)
Menu customization & mobile settings
Stock management for your store
Layout & design guidance
Store module setup
Single-order buttons
Generate complete websites from prompts
Where to find AI Builder Assistant
AI Magic Icon (top toolbar)
AI Assistant (sidebar label)
Inside Website Builder ONLY
Open Website Builder

Generate a Website with AI

Describe your dream website — AI will build it for you instantly

Your Prompt AI Ready
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📸 Photography Portfolio 🛍️ Organic Skincare Store 🍽️ Restaurant Website 🚀 Tech Startup Landing ✈️ Travel Blog

What Can ChartPal Do For You?

20+ powerful actions — just ask!

💰

Billing & Invoices

Check invoice status, account balance, transaction history, and payment methods

Try: "Show my unpaid invoices" →
⚡

Active Services

View your active services, service details, upcoming renewals, overdue items

Try: "List my active services" →
📁

Domains

Domain list, expiry dates, nameservers, auto-renew status

Try: "When does my domain expire?" →
🎫

Support Tickets

Ticket status, replies, escalate to human agent

Try: "Any updates on my ticket?" →
👤

Account Info

Account details, email history, login activity, 2FA status

Try: "Show my account details" →
🖥️

Server Status

Check real-time server uptime and performance metrics

Try: "Is the server online?" →
📢

Announcements

Latest company news, updates, and service announcements

Try: "What are the latest announcements?" →
📝

Recent Posts

Read the latest blog posts, tutorials, and guides

Try: "Show me recent blog posts" →
🎪

Events

Discover upcoming webinars, workshops, and Jiinubi Academy events

Try: "What events are coming up?" →
📚

Knowledgebase

Search articles, step-by-step guides, and documentation

Try: "How do I reset my password?" →
🚨

Escalate to Human

Get connected with a live support agent for complex issues

Try: "I want to talk to support" →
🎁

Promotions & Offers

Check active promotions and discount eligibility

Try: "Are there any discounts?" →

Frequently Asked Questions

Everything you need to know about our AI assistants

🤖 What's the difference between ChartPal and AI Builder Assistant?
ChartPal helps with your Jiinubi account — billing, domains, active services, tickets, and support. It appears as a floating chat bubble on every Jiinubi page (except the Website Builder).

AI Builder Assistant helps you build and customize your website — payment gateways, menus, stock management, design. It's available inside the Website Builder via the AI Magic Icon or sidebar.
💳 Which payment gateways can I integrate using AI Builder Assistant?
The AI Builder Assistant can help you integrate Mpesa, Stripe, PayPal, PayU, LiqPay, and 40+ other payment gateways — either as single-order buttons or with the full store module. Just ask "How do I add a payment gateway to my store?"
📍 Where do I find ChartPal on my site?
Look for the green chat bubble at the bottom-right corner of any Jiinubi page — client area, billing, domain management, help center, etc. It's available everywhere except inside the Website Builder.
🎨 How do I access the AI Website Builder Assistant?
Once you're inside the Website Builder, you'll see:
1️⃣ A ✨ Magic AI Icon on the top toolbar
2️⃣ An "AI Assistant" label in the sidebar
Click either to start chatting with the builder assistant.
🔧 Can ChartPal generate a website for me?
No — ChartPal handles account and support tasks. For website generation, use the AI Website Builder form above or go directly to the Website Builder and click the AI Magic Icon.
💬 Is ChartPal available 24/7?
Yes! ChartPal is available 24/7/365. For complex issues, you can escalate to a human agent during business hours.

Still have questions?

Our AI assistants are ready to help you right now

Try AI Website Builder