Find What You Need

01. Getting Started

This category is designed to help you navigate your first 24 hours with us. Whether you are launching a personal blog or a corporate application, these guides will walk you through the essential setup steps.

02. Domain Services

Manage your digital identity with ease. This category covers everything you need to know about registering new domains, configuring DNS records, managing nameservers, and ensuring your domain remains active with timely renewals.

02. Orders & Purchases

Learn how to navigate the Jiinubi marketplace. This section provides guidance on placing new orders, upgrading or downgrading existing services, understanding our provisioning timelines, and what to expect immediately after your purchase is confirmed.

05. Billing & Account Management

Manage your finances and account security in one place. This category provides everything you need to know about processing payments via M-Pesa, PayPal, or Bank Transfer, managing your recurring subscriptions, updating billing contact details, and understanding your Jiinubi invoices.

Affiliate Program & Earnings

This category covers everything you need to know about partnering with Jiinubi, tracking your referrals, and withdrawing your commissions.

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App Services

Credit & Add Funds

Simplify your billing with account credits. This section explains how to deposit funds into your Jiinubi wallet, how to apply existing credit to unpaid invoices, and how our automated system uses your balance to ensure your services never expire due to missed payments.

Getting Help

Need a hand? You’re in the right place. From self-service guides to reaching our 24/7 support team, this category explains how to navigate Jiinubi’s help resources so you can get back to building your online presence as quickly as possible.

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