Copyright and Trademark Policies
At Jiinubi, we believe that the
customer comes first. As a result, we have developed policies over the years
which ensure that we respond responsibly to copyright and trademark complaints
made to us regarding domains and hosted content, and that we do so in a manner
that respects our customer. As such, our policies include notifying the
customer of a complaint and forwarding the details of the complaint.
NOTICE: When utilizing our copyright and trademark complaint
procedures, you acknowledge and agree to the sharing of Your complaint with the
relevant customer. You further attest that you are authorized to provide to Jiinubi all personal information contained therein and that
such authorization includes Jiinubi s processing of
said personal information. Processing shall include retention and disclosure as
is useful or needed to otherwise address such complaint as determined by Jiinubi in its sole discretion.
Copyright Complaints
Copyright claims are covered by the Digital Millennium
Copyright Act ( DMCA ), whereby a copyright holder may issue a formal complaint
known as a DMCA Takedown Notice. If you believe that you have a valid copyright
claim related to a Jiinubi customer, you may submit a
DMCA Takedown Notice in accordance with this policy by sending an email
to [email protected].
DMCA Takedown Notice. If we receive a DMCA
notice from a copyright holder regarding hosted content, we will follow the
requirements set in place by the DMCA. We will:
- Make
sure the notice is DMCA-compliant. At a minimum, it must include:
- Specification
of Copyrighted Content. Identification of the work which is
claimed to be copyrighted and infringed, or, if multiple copyrighted works
at a single online site are covered by the notification, a representative
list of such works at that site.
- Location
of Infringing Material. Identification of the material that is
claimed to be infringing, or to be the subject of infringing activity, and
that is to be removed, or access to which is to be disabled, and
information reasonably sufficient to permit Jiinubi
to locate the material. This must include the specific
URLs for each infringing instance.
- Contact
Information for Complaining Party. Information reasonably
sufficient to permit Jiinubi to contact the
complaining party, such as name, address, and telephone number, as well as
facsimile number and email, if available, at which the complaining party
may be contacted.
- Good
Faith Statement. A statement that the complaining party has a
good faith belief that use of the material in the manner complained of is
not authorized by the copyright owner, its agent, or the law.
- Statement
Under Perjury. A statement that the information in the
notification is accurate, and under penalty of perjury, that the
complaining party is authorized to act on behalf of the copyright owner of
an exclusive right that is allegedly being infringed.
- Signature. A
physical or electronic signature of the complaining party or its agent.
2. Forward that notice to our customer, and make it clear
how to proceed.
3. If the DMCA notice relates to content hosted on our
servers, we will temporarily remove, or disable access to, the disputed
content.
4. Give our customer the opportunity to counter-notice the
DMCA notice. If our customer has counter-noticed a DMCA notice in reference to
specific works in circumstances that do not amount to a repeat infringement, we
will restore any disputed works promptly upon counter-notice as described
below.
You should be aware that if Jiinubi
acts only as the domain registrar, and does not provide hosting services in
respect of the disputed content, we do not have the technical ability to take
action in response to a DMCA notice. You will need to contact the hosting
provider
Further, Jiinubi will determine in
its sole and absolute discretion what constitutes repeat infringement.
DMCA Counter-Notice Procedure. If we receive a
proper DMCA Takedown Notice from a copyright holder, we will email a copy of
the notice to our customer to provide them with the opportunity to submit a
DMCA Counter-Notice. We will advise our customer of the following:
- If Jiinubi provides hosting services in respect of the
disputed content, we have removed or disabled access to that material due
to notice of an alleged copyright infringement.
- If our
customer believes that the identification of infringing content is in
error, Jiinubi suggests contacting the reporting
copyright owner to resolve the matter. If the reporting copyright owner
agrees there is a mistake, they should email Jiinubi
at [email protected]. The content the subject of the DMCA notice may
then be reinstated.
- If it
is not possible to come to an agreement with the reporting copyright
owner, the customer may submit a DMCA Counter-Notice to Jiinubi within ten (10) business days of the date of
our notice. The Counter-Notice is a legal document and must comply with
the requirements of the DMCA. It must include the following:
- Contact
Information. Contact information, including name, address, and
telephone number, as well as facsimile number and email, if available.
- Statement
under Perjury. A statement, under penalty of perjury, that the
party providing the Counter-Notice has a good faith belief that the
material was removed or disabled as a result of mistake, or
misidentification of the material to be removed or disabled.
- Previous
Location of Alleged Infringing Material. Identification of the
material that has been removed, or to which access has been disabled, and
the location at which the material appeared before it was removed or
access was disabled.
- Consent
to Jurisdiction. A statement that the party providing the
Counter-Notice consents to the jurisdiction of the United States District
Court in which the address provided is located or, if that address is
outside the United States, for the judicial district of Arizona, and that
it will accept service of process from the complaining party or its agent.
- Signature. A
physical or electronic signature of the party providing the Counter-Notice
or its agent.
4. By submitting a Counter-Notice to Jiinubi,
our customer waives any legal or equitable rights or remedies he or she has, or
may have, against Jiinubi with respect to the
Counter-Notice, any claims regarding any aspect of the disputed content and its
publication and/or Jiinubi s action in implementing a
takedown or re-establishing the content, and agrees to indemnify and hold Jiinubi, and its owners/operators and/or affiliates,
harmless to the fullest extent allowed by law regarding all matters relating to
the sending of a Counter-Notice.
If our customer responds with a proper Counter-Notice, we
will:
- Provide
a copy of that Counter-Notice to the complaining party.
2. Advise the complaining party that the disputed content
will be reinstated in ten (10) business days unless Jiinubi
receives notice from the reporting copyright owner that he or she has filed an
action against our customer under the DMCA in a court of competent jurisdiction
for copyright infringement and is seeking a court order to restrain our
customer from publishing the disputed content.
3. If Jiinubi does not receive
such notification from the complaining party, we will replace the removed
material, or cease disabling access to it, in not less than ten (10) business
days and not more than fourteen (14) business days from receipt of our
customer s Counter-Notice.
Trademark Complaints
Trademark complaints are outside the scope of a DMCA
Takedown Notice. However, if you believe your trademark complaint may also
constitute a copyright infringement, and it is published on a website using Jiinubi s hosting services, you may choose to submit your
complaint according to the DMCA Takedown Notice procedure outline above.
Below is Jiinubi s procedure for
processing trademark complaints in various scenarios.
Domain Names. If you believe that a domain name
and its use violates your trademark, you may either
pursue the matter in a U.S. court of law or have the matter adjudicated under
the Uniform Domain Name Dispute Resolution Policy ( UDRP ) or, where available,
the Uniform Rapid Suspension System ( URS ). These are the two forums for
adjudicating such issues.
The UDRP is a mandatory administrative proceeding adopted by
the Internet Corporation for Assigned Names and Numbers ( ICANN ) to resolve
disputes regarding the registration of domain names. All ICANN accredited
registrars are required to follow the UDRP. As an ICANN accredited registrar, Jiinubi and its customers are bound by the UDRP. Nothing in
this policy should be construed to modify or supersede the UDRP. More
information regarding the UDRP is available here or here. Information about the URS is available here.
Trademark Owners. If you believe that you have a
trademark complaint that is not related to a domain name, and that does not
fall under a copyright claim, you may submit a valid and formal notice of a
trademark complaint as outlined below by sending an email to [email protected].
When you submit a trademark complaint, you acknowledge and agree that we may
forward your complaint to our customer. You further attest that you have
authorization to share and instruct Jiinubi to
disclose any personal information contained therein and agree to hold Jiinubi harmless for the processing of this personal
information. It should include:
- Details
of the trademark or servicemark ( mark ) that is
claimed to be infringed, including the registration number and
jurisdiction or geographical area to which it applies.
- The
name, address and telephone number of the owner of the mark.
- The
goods and/or services covered by or offered under the mark.
- A
description of how you believe the mark is being infringed, including the
precise location of the infringing mark.
- Sufficient
evidence that the owner of the website that is claimed to be infringing
the mark is a Jiinubi customer.
You should be aware that, we cannot take any further action
without a U.S. court order or a UDRP, or URS, ruling. However, you are welcome
to address your notice to the domain owner directly. Their contact details can
be found by using the Jiinubi WHOIS tool: https://www.Jiinubi.com/domains/whois/
Note that the contact details of the domain owner may be
hidden due to GDPR. In this case, you are welcome to click on the Contact
domain holder button and submit the corresponding form. For more information,
visit the gdpr-info.eu website.
If the contact details are hidden by the WHOIS privacy
protection service, feel free to send your email to the protected email address
(like ****[email protected]). It will be forwarded to the real
email address of the domain holder. Please note that we do not guarantee that
you will receive a response from our clients, as we cannot force them to enter
into an email correspondence.
Please be informed that per our policy, WHOIS contact
information protected by WithHeldForPrivacy
protection service can be revealed only based on an official request from a
court (refer to https://www.Jiinubi.com/court-order-and-subpoena-policy/).
Repeat Infringement
We will do everything in our power to fairly protect your
right to freely use the Internet. However, repeated violation of this policy,
or repeated infringement of copyrighted works, trademarks or other intellectual
property, will lead to termination in appropriate circumstances. Jiinubi will, in its sole and absolute discretion,
determine what constitutes repeat infringement.
Further Questions & Contact Information
If you have any questions about how Jiinubi
deals with trademark and copyright complaints, please contact us by email or
regular mail at the following address:
Jiinubi Legal Department
[email protected]
Last revised: DEC 27, 2025
